Privacy Policy

1. Introduction

ItiMaker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered travel planning platform, or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Travel preferences and planning data
• Payment information (processed securely through third-party providers)
• Communication preferences and feedback

2.2 Usage Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and interaction data
• Search queries and travel planning activities
• Cookies and similar tracking technologies
• Analytics data to improve our services

2.3 Third-Party Information

We may receive information from third-party services, such as:

• Social media platforms (when you connect your accounts)
• Travel service providers and APIs
• Analytics and advertising partners
• Payment processors and financial institutions

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our AI-powered travel planning services
• Personalization: To create personalized travel itineraries and recommendations
• Communication: To respond to your inquiries and provide customer support
• Improvement: To analyze usage patterns and improve our platform
• Security: To protect against fraud and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send relevant travel updates and promotional content (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and advertising platforms
• Customer support and communication tools

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage and access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information in a portable format.

7.2 Correction and Update

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You may request the deletion of your personal information, subject to certain legal obligations.

7.4 Opt-Out

You can opt out of marketing communications and certain data processing activities.

7.5 Data Portability

You have the right to receive your data in a structured, commonly used format.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data processing
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision making

To exercise these rights, please contact us using the information provided above.

14. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

To exercise these rights, please contact us using the information provided above.